Contact Us

You’re welcome to reach out about product specifications, pricing, technical parameters, application recommendations, OEM/ODM customization, or after-sales support. If you’re not sure which sensor fits your project, just describe your application (water source, wastewater, aquaculture, etc.) and our engineers will recommend the right model.

We typically reply within 12 hours during business days. For urgent technical or order-related questions, WhatsApp or phone contact will get you a faster response.

For most standard sensors, we can arrange a sample for testing before you commit to a bulk order. Sample cost, lead time, and shipping terms vary by product — let us know which model you’re interested in and we’ll confirm details.

Yes. We support customization on measurement range, output signal (4-20mA, RS485, wireless), housing material, cable length, and branding/labeling for OEM partners. Share your technical requirements and expected order volume, and our team will provide a feasibility assessment and quote.

MOQ depends on the product line and whether it’s a standard or customized configuration. Small trial orders are generally accepted for evaluation purposes — contact us with the specific model for exact terms.

Our sensors come with a standard manufacturer’s warranty, and our technical team provides installation guidance, calibration support, and troubleshooting assistance throughout the product’s service life.

Yes, we ship worldwide. Lead times depend on whether the product is in stock or requires customization — typically ranging from a few days for standard items to several weeks for customized configurations. We’ll confirm exact timelines when you inquire.

Yes, we welcome distributor and partnership inquiries. Let us know your target market and business background through the contact form, and our sales team will follow up with partnership terms.